Nottingham & District Citizens Advice Bureau

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History of the service

 

During the war

Two hundred bureaux opened their doors at the start of the war and this number soon grew to over a thousand.  A typical bureau set up at this time would have been run by the local bank manager or newspaper editor – the local ‘great and good’.

Offices everywhere were improvised in air-raid shelters, empty shops, church halls, cafes, private homes, Labour halls and rest centres.  With transport often disrupted, bureaux went to the people in mobile advice units touring badly bombed areas.

                            A horse-box used as a mobile CAB (about 1942)

The majority of problems were caused by the war (evacuation, allowances and pensions, tracing soldiers lost in battle and contacting prisoners of war).

However, war related problems were not an overwhelming majority. Family support mechanisms were disrupted, being a particular problem for ‘young wives’. Common problems dealt with were accidents, housing repairs, neighbour disputes, adoption, divorce, pensions and benefits.  This was an indication that there was a need for advice services in peace time.

During this time bureaux liaised with government, establishing a relationship which would carry on after the war.

 

Next:  The post war service

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34 - 36 Carrington Street, Nottingham NG1 7FG

Company Limited by guarantee.  Registered number:  2323141.  Registered Charity Number:  701259

Last updated 8 September 2010